1 Day or Half-Day · Usually In-House

Cybersecurity Awareness Training

A practical, one-day programme that teaches your whole team to recognise phishing, fraud and everyday security risks — the human habits that stop most real-world incidents before they start.

At a glance

1Day or Half-Day
6Learning Blocks
Whole TeamAny Department
HRDCSBL-Khas Claimable
Why This Matters Now

Your Staff Are the Target, Not Your Firewall

Most breaches in Malaysian SMEs do not start with a hacked server — they start with one employee clicking a convincing link, or approving a fake invoice from a "supplier." A firewall cannot stop that. A trained employee usually can.

Attacks Are Aimed at People, Not Just Systems

Phishing emails, fake WhatsApp messages from "the boss," and fraudulent payment requests are cheaper and more reliable for criminals than breaking into a network. Your staff are the actual front line.

One Mistake, a PDPA Problem

A leaked customer database or a ransomware incident is not just an IT headache — it can become a Personal Data Protection Act matter with real regulatory exposure. Awareness training is part of managing that risk.

Now With a Tax Incentive Behind It

Budget 2026 introduced a 50% additional tax deduction for MSME spending on AI and cybersecurity training, on top of this programme already being HRD Corp claimable. There is now a direct financial reason to run this training this year.

The Programme

Six Blocks. Everyone Leaves Able to Spot the Trap.

Deliberately practical, using the same scam formats your staff actually receive — real-looking phishing emails, fake invoice patterns and messaging-app fraud — rather than abstract IT theory.

Foundations45–60 min

The Threat Landscape, in Plain Language

What is actually happening to Malaysian businesses right now, without the jargon.

  • How phishing, ransomware and business email compromise actually work
  • Why small and mid-sized companies are targeted just as often as large ones
  • Real, anonymised examples of scams hitting Malaysian organisations
  • Why "we have antivirus" is not the same as being protected
Hands-On~90 min

Spotting Phishing and Social Engineering

The core skill: recognising a fake before it is acted on, across email, SMS and messaging apps.

  • Reading sender addresses, links and urgency cues properly
  • Practising on realistic sample phishing emails and fake WhatsApp messages
  • Fake invoice and "urgent payment" scams aimed at finance staff
  • What to do the moment something looks suspicious
Everyday Hygiene45–60 min

Passwords, MFA and Device Habits

The unglamorous basics that stop the majority of everyday incidents.

  • Why password reuse is the single biggest avoidable risk
  • Setting up and using multi-factor authentication properly
  • Locking devices, safe public Wi-Fi use, and lost-device procedure
  • Personal versus company accounts, and why mixing them is risky
Data Handling45–60 min

Handling Data the PDPA-Safe Way

Practical rules for the data that passes through ordinary staff hands every day.

  • What counts as personal or sensitive data under Malaysia’s PDPA
  • Safe versus unsafe ways to share files internally and with vendors
  • Why free personal cloud tools are often the wrong place for company data
  • What to do if you suspect data has already been exposed
Response30–45 min

What to Do When Something Goes Wrong

A calm, rehearsed first response beats a panicked one every time.

  • The first three things to do after clicking a bad link or suspecting fraud
  • Who to notify internally, and how fast
  • Why hiding a mistake makes the damage worse, not smaller
  • A simple incident checklist your team can actually follow
Culture30–45 min

Building a Security-Aware Team

Turning a one-day session into a habit that outlasts the training.

  • Making it normal to report a suspicious email without embarrassment
  • Simple habits that compound: verifying, pausing, double-checking
  • What leadership can do to keep awareness from fading after week one
  • Where to go for help when something is genuinely unclear
Who Should Attend

Everyone Who Uses Email or a Phone for Work

Designed for a whole department or company at once — no technical background assumed, and no prior security training required.

Whole Staff

Every employee is a potential target, so a shared baseline protects the whole organisation

Finance & Admin

The teams most directly targeted by fake invoices and urgent-payment fraud

Managers & Team Leads

Set the tone that reporting a mistake early is welcomed, not punished

IT & Operations

Reinforce the technical controls already in place with trained human behaviour

What You Take Away

A Team That Notices Before It Clicks

Practical habits your staff will actually use, not a binder that sits on a shelf.

  • The ability to recognise phishing emails, fake invoices and messaging-app scams
  • Working multi-factor authentication and password habits across the team
  • A clear, practical sense of what counts as personal data under the PDPA
  • Safe habits for handling and sharing company and customer data
  • A simple, rehearsed first response for suspected incidents
  • The confidence to report a mistake immediately instead of hiding it
  • A shared standard so security awareness does not depend on who happens to notice
  • A realistic view of where your organisation’s biggest human-risk gaps are
HRD Corp SBL-Khas Claimable

Claimable Training, Plus Budget 2026’s Extra Deduction.

This programme is claimable under the HRD Corp SBL-Khas scheme for registered Malaysian employers. Budget 2026 also introduced a 50% additional tax deduction for MSME spending on AI and cybersecurity training, administered through TalentCorp — ask us and we will point you to the current terms.

  • Training Provider Reg. 202403037477
  • Full supporting documents provided for HRDC claim submission
  • Attendance records and trainer profile included
  • Dedicated guidance for the HRDC claim process
  • Delivered in-house at your premises, or as a public session

Turn Your Weakest Link Into Your First Line of Defence.

Usually delivered in-house so an entire department can attend together. Talk to us about dates and group sizes.

Chat on WhatsApp Now
1 Day or Half-DayUsually In-HouseHRD Corp Claimable

+603 6087 5252 · aisynergy.my

This is staff awareness training covering everyday recognition and habits — it is not a technical security audit, penetration test, or a substitute for your organisation’s own incident-response plan or IT security controls. If you need your AI and data-handling policies written properly, our AI Governance & PDPA Compliance programme covers that ground and pairs well with this one.

© 2026 AISynergy Malaysia · Registration No. 202403037477