All of AISynergy's AI training, in one place

AI Governance & PDPA Compliance

Govern how your team actually uses AI, and meet your PDPA obligations — leaving with your own written AI use policy drafted, not a folder of slides.

1 intensive day · In-house at your premises or a scheduled public session; English or Bahasa Malaysia · Claimable under SBL-Khas

• Where your data actually goes, and "shadow AI" in your team
• PDPA in plain language, including the June 2025 amendments
• Malaysia's AI governance direction and what is coming
• Draft your own AI use policy, hands-on

Agentic AI & Automation with n8n

Build AI agents and automations that connect the tools you already use — no Microsoft 365 licence and no coding required. Two days of hands-on building.

2 intensive days · In-house at your premises or a scheduled public session; English or Bahasa Malaysia · Claimable under SBL-Khas

• Rule-based flows versus AI agents, and when to use each
• Building an agent with tools, memory and guardrails
• Answering from your own documents (retrieval)
• Reliability, running cost and ownership

AI for Finance & Accounting Teams

Automate the invoice handling, reconciliation, month-end close and reporting work that consumes your finance team’s month — with every figure still traceable and audit-ready.

2 intensive days · In-house at your premises or a scheduled public session; English or Bahasa Malaysia · Claimable under SBL-Khas

• Invoice, receipt and bank statement data capture
• Automated reconciliation and month-end close
• Management commentary tied back to the figures
• E-invoicing workflow, audit trail and controls

AI Fluency for Every Team

A practical grounding for your whole department, including people who have never touched these tools — using AI well, checking its work, and knowing what must never be typed into it.

1 day or half-day · Usually delivered in-house so a whole department can attend together; English or Bahasa Malaysia · Claimable under SBL-Khas

• What these tools do, and where they go wrong
• Briefing them properly to get useful output
• Everyday writing, notes and spreadsheet wins
• Checking the work, and using it safely

Gemini & Google Workspace for the Public Sector

Practical training for Malaysian government officers on the AI already built into the Google Workspace they use daily — applied to surat rasmi, kertas kerja, minit mesyuarat and reporting.

2 intensive days · Delivered in-house at your agency; Bahasa Malaysia or English · Procured directly — MOF-registered supplier

• Gemini across Gmail, Docs, Sheets, Slides, Meet and Drive
• Surat rasmi, kertas kerja and minit mesyuarat
• Querying your own pekeliling and SOPs
• Official information, confidentiality and accountability

Cybersecurity Awareness Training

Teach your whole team to recognise phishing, fraud and everyday security risks — the human habits that stop most real-world incidents before they start.

1 day or half-day · Usually delivered in-house so a whole department can attend together; English or Bahasa Malaysia · Claimable under SBL-Khas

• Spotting phishing, fake invoices and social engineering
• Password hygiene and multi-factor authentication
• Handling data the PDPA-safe way
• What to do when something goes wrong

WhatsApp Customer Service Training

Faster, more consistent AI-assisted replies, calmer complaint handling, and safe follow-up practices for whoever answers your business WhatsApp.

1 day or half-day · Usually delivered in-house so a whole team can attend together; English or Bahasa Malaysia · Claimable under SBL-Khas

• Setting up WhatsApp Business properly
• Drafting faster, consistent replies with AI
• Handling complaints and angry customers calmly
• Safe broadcast and follow-up practices

AI for Manufacturing & Quality Assurance

AI-assisted visual inspection, SOPs your team can actually find, production data that tells you something, and audit-ready QA documentation — for production and quality teams, not the warehouse.

2 intensive days · Usually delivered in-house at your facility; English or Bahasa Malaysia · Claimable under SBL-Khas

• AI-assisted visual quality inspection
• SOPs and work instructions your team can query
• Production data and downtime analysis
• Non-conformance reports, CAPA and audit prep

"Vibe Coding" Training

Build a real, working internal tool by describing it in plain language to an AI coding assistant — no programming background needed. Plus the judgement to know exactly where this approach should stop.

2 intensive days · In-house at your premises or a scheduled public session; English or Bahasa Malaysia · Claimable under SBL-Khas

• Building a first working tool from a plain-language description
• Iterating and fixing it by describing, not debugging
• Connecting it to a real spreadsheet or data source
• Sharing it safely, and knowing when to bring in a developer

AI Champion Train-the-Trainer Programme

Train a small group of your own people to run internal AI sessions, answer colleagues’ hard questions, and keep adoption alive after the training ends.

2 intensive days · Small groups, usually delivered in-house; English or Bahasa Malaysia · Claimable under SBL-Khas

• A deep AI and governance refresher built for teaching
• Facilitation skills for mixed and skeptical audiences
• Answering common objections honestly
• A reusable internal workshop template, built during the programme

AI-Powered B2B Sales Accelerator

Elevate brand positioning, bypass procurement gates and capture high-value clients using algorithmic prospecting systems — built for the events industry.

2 days, in-person · Instructor-led workshop, max 20 participants · HRDC approved

• Authority positioning & credibility
• AI-powered prospecting and lead generation
• AI tools for proposals and pitches
• CRM strategy with AI integration

AI Automation with Copilot Studio (HR & Admin)

Build intelligent AI agents in Microsoft Copilot Studio with no coding required — taking HR and admin operations from manual to magic.

1-day intensive (9:30am–5:30pm) · In-person, Royale Chulan The Curve, Subang Jaya; English or Bahasa Malaysia · Fully claimable under SBL-Khas

• AI & Copilot foundations
• Building your first Copilot agent (hands-on)
• HR agents for onboarding, scheduling and policy Q&A
• Deployment, strategy and governance

Automation & AI Agent for HR and Admin

Build n8n and AI workflows that automate repetitive HR tasks — from manual to magic with n8n and AI.

1 intensive day (9:30am–5:30pm) · In-person, Kuala Lumpur; HRD Corp accredited trainer · Claimable under SBL-Khas

• AI & automation foundations with n8n
• Building your first AI workflow hands-on
• HR agents for onboarding, interview scheduling and payroll
• Strategy and live deployment

Artificial Intelligence for Non-Technical Professionals

Applied AI skills for professionals without a technical background, focused on real workplace outcomes and career advancement.

2 days, intensive · Empire Tower KL, remote via Zoom, or in-house at your premises; includes 3 months post-training support · Fully claimable

• Essential AI skills and applications
• Real-world AI project implementation
• Practical workplace applications

AI-Powered Warehousing and Logistics

Apply AI across logistics and warehousing operations — from demand forecasting to Industry 4.0 readiness.

Hands-on, interactive delivery

• AI-powered inventory management and demand forecasting
• Route and layout optimization
• Data-driven analytics and AI dashboards
• Automation, robotics and predictive maintenance

Generative AI for Graphic Designers

Hands-on training on the generative AI tools reshaping design workflows — concept development, creative exploration and production efficiency.

2-day intensive workshop · In-person, Kuala Lumpur

• The 2026 generative AI landscape — Claude, Google Flow, Higgsfield & more
• Commercial-safe image generation with Adobe Firefly
• Cinematic video and motion with Google Flow and Higgsfield
• Open-source model workflows via Hugging Face

AI at Work: Practical Microsoft Copilot & AI Skills

Microsoft 365 Copilot, basic to intermediate, for office staff from every department — with ChatGPT, Claude and Gemini compared, Excel formulas and a first Power Automate flow.

1 day, 7 hours · Public session at Royale Chulan The Curve on 15 December 2026, or in-house · RM790 or HRD Corp SBL-Khas (Programme 10001733983)

• Effective prompts with your own files
• Copilot in Outlook, Teams, Word and PowerPoint
• Excel formulas and Power Automate basics
• Responsible, PDPA-safe AI use

Microsoft Copilot Studio for Business & Marketing

Practitioner-led course building confident, responsible Copilot Studio use — with a focus on when to build agents, not just how.

1-day intensive, 6 learning blocks · In-person, Kuala Lumpur

• Copilot foundations — Chat vs Studio vs M365
• Decision frameworks for evaluating agents
• Hands-on marketing agent build
• Governance, data boundaries and scaling

AI-Powered Automation with Microsoft Power Automate

Build cloud flows, desktop RPA bots and AI-powered approvals without coding — for HR, admin and operations teams.

2 days, intensive · Public sessions at Empire Tower KL or in-house at your premises; English & Bahasa Malaysia · Fully claimable under SBL-Khas

• Building your first cloud flow
• Approvals and connectors
• Desktop flows and RPA
• AI Builder and Copilot in Power Automate

Power BI Training

Connect, model and visualize your organization's data in Power BI across a hands-on 2-day workshop — no coding required.

2 days, intensive · Public sessions at Empire Tower KL or in-house; English & Bahasa Malaysia; HRD Corp-certified trainer · Fully claimable under SBL-Khas

• Data modelling and relationships
• Building your first reports
• DAX fundamentals
• Publishing, refresh and row-level security

Microsoft Excel — Basic to Intermediate

Build a confident working foundation in Excel — from clean data entry and formatting through formulas, functions and pivot tables that turn raw spreadsheets into usable reports.

• Formulas, functions and cell referencing
• Sorting, filtering and data validation
• PivotTables and summary reporting
• Charts and presentation-ready formatting

Microsoft Excel — Advanced

Move beyond the basics into the tools that automate real analysis work — advanced lookups, dynamic arrays, Power Query and macro-driven reporting.

• Advanced lookups: XLOOKUP, INDEX/MATCH and nested logic
• Dynamic arrays and modern Excel formulas
• Power Query for data cleaning and transformation
• Macros, automation and dashboard building