AI at Work: Practical Microsoft Copilot & AI Skills
Microsoft 365 Copilot, Basic to Intermediate · For Every Department
A one-day, hands-on course built on Microsoft 365 Copilot, with an understanding of ChatGPT, Claude and Gemini. Write effective prompts, use Copilot for real communication and documentation tasks, research information with AI, and automate repetitive work with Excel formulas and Power Automate — safely, in line with your organisation's rules and PDPA.
HRD Corp Claimable · or Self-Paid Online
Register with HRD Corp (SBL-Khas) or pay yourself. Public session on 15 December 2026 — register now to secure your seat.
Microsoft 365 Copilot
Outlook · Teams · Word · Excel · PowerPoint
+603 6087 5252 · www.aisynergy.my
HRD Corp approved · SBL-Khas
Use your HRD Corp levy for this public course
Eligible employers can apply for a grant for approved programme 10001733983. We prepare and email the quotation, invoice, course outline and trainer profiles to support your e-TRiS application.
For approved SBL-Khas grants, the approved course fee is not paid upfront to the training provider.
Grant application and approval must be completed before training starts.
Claim amount and approval are subject to employer eligibility, available levy and current HRD Corp rules.
Public Course Calendar + HRD Corp Levy Claim Checklist
Get the 2026 public course dates, programme numbers and a practical checklist for preparing an e-TRiS grant application.
The guide is general information. Confirm current eligibility, allowable amounts and required documents with HRD Corp.
Practical AI Skills Your Whole Office Can Use
Most staff open Copilot, type one question and stop. This course shows every department how to use Microsoft 365 Copilot properly inside the apps they already use every day — safely, accurately and in less time.
Works Where You Already Work
Copilot sits inside Outlook, Teams, Word, Excel and PowerPoint. Learn to draft, summarise, analyse and present without switching tools or copying and pasting into a web chatbot.
Grounded in Your Own Work Files
Microsoft 365 Copilot can use the emails, meetings and documents you already have access to. Learn how to point it at the right files so answers are about your work, not the internet.
Safe, Responsible Use
Understand what Copilot can and cannot see, how to check its answers, and the habits that keep company and personal data (PDPA) protected when using AI at work.
One Class, Every Department
A mixed-department class for everyday office work — no technical or AI background needed.
Executives & Admin Staff
Office, admin and support staff who write emails, minutes, letters and reports every day and want to do it faster with Copilot.
Every Department
HR, finance, sales, marketing, procurement and operations staff in one mixed class — exercises use everyday office tasks that apply to any role.
Managers & Team Leads
Leaders who want to catch up on meetings and email faster, prepare updates and presentations, and guide their team to use Copilot well.
Six Modules. Basic to Intermediate.
Hands-on from the first hour, using real office tasks in each Microsoft 365 app.
AI in the Workplace & Microsoft 365 Copilot
Choosing the right AI tool for the job
- How Microsoft 365 Copilot works inside Outlook, Teams, Word, Excel and PowerPoint
- Copilot alongside ChatGPT, Claude and Gemini — strengths and when to use which
- Work vs web answers, and how Copilot uses your own files
- What AI can and cannot do reliably at work
Writing Effective Prompts
Getting useful answers the first time
- A simple prompt formula: goal, context, source, expectations
- Referencing your own files, emails and meetings in a prompt
- Refining an answer step by step instead of starting again
- Building a personal library of reusable prompts
Copilot for Communication
Outlook and Teams without the overload
- Summarise long email threads and draft replies in the right tone
- Catch up on chats and channels you missed
- Meeting recap: key points, decisions and action items
- Turn a meeting into a follow-up email and task list
Copilot for Documentation
Word and PowerPoint, from draft to presentation
- Draft letters, memos, reports and SOPs from your own documents
- Rewrite, shorten, change tone and summarise long documents
- Create a presentation from a Word document or brief
- AI for information research: finding, checking and citing sources
Automating Repetitive Tasks
Excel formulas and Power Automate with AI
- Ask Copilot to explain, write and fix Excel formulas
- Analyse a table of data and build quick charts and insights
- Introduction to Power Automate: automate a simple repetitive task
- Spotting tasks in your own job that are worth automating
Responsible & Secure AI Use
Organisational rules and PDPA
- Checking accuracy and spotting AI mistakes
- What not to put into AI tools — company and personal data (PDPA)
- Working within your organisation's AI and data policy
- Personal action plan: your top 5 AI uses at work
Your Day Timeline
Welcome & AI in the Workplace
Microsoft 365 Copilot alongside ChatGPT, Claude and Gemini; what each is good for
Writing Effective Prompts
Prompt formula, using your own files, refining answers, reusable prompts
Copilot for Communication
Outlook and Teams: email summaries and replies, chat catch-up, meeting recap
Copilot for Documentation
Word and PowerPoint: drafting, rewriting, summarising, presentations
Lunch
Lunch break
AI for Information Research
Finding, checking and citing information with AI
Automating Repetitive Tasks
Excel formulas and data with Copilot; a simple Power Automate flow
Responsible & Secure AI Use, Wrap-Up
Accuracy checks, PDPA and company data rules, personal action plan, certificates
Before You Attend
- Laptop with Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint)
- A Microsoft 365 Copilot licence assigned to your work account
- Able to sign in to your work Microsoft 365 account at the venue
- No technical or AI background needed
Not sure whether your staff have a Microsoft 365 Copilot licence? Ask us before registering — we'll help you check.
Ts. Mohd Arif Mohd Ghazali
AI Enablement & Digital Learning Specialist
Ts. Mohd Arif is a senior technology professional with over 28 years of experience in enterprise IT systems, digital learning and corporate AI training. He helps teams adopt Microsoft Copilot and AI tools safely and effectively. Training delivered in English & Bahasa Malaysia.
Self-paid online or bank-transfer registration is also available.
Past Training Events
Real workshops. Real participants. Across Malaysia.
Group Training Session
Awards & Recognition
Early Cohort Training
Get the full outline as a PDF brochure
Frequently asked questions
How does an HRD Corp claim work with AISynergy?
Your employer submits the grant application through e-TRiS before training begins. After grant approval, the course fee is handled under the approved HRD Corp Claimable Courses scheme. Approval and claim amounts depend on employer eligibility, available levy and HRD Corp’s decision.
What documents do you provide?
For HRD Corp registrations, we email the quotation, invoice, course outline or schedule, and trainer profiles to support your application. Training attendance and other post-course documents are handled for the claim process as applicable.
How early should we apply for the grant?
Submit the e-TRiS grant application well before the course date and wait for approval before training starts. Processing times vary, so early submission is recommended. Check the latest requirements with HRD Corp.
Is the course guaranteed to be 100% reimbursed?
No fixed reimbursement amount is guaranteed. HRD Corp assesses each grant application, and the approved amount depends on the employer’s eligibility, levy and current scheme rules.